Yes! We offer great financing options through our lending partner ShopPay powered by Affirm, PayPal, and Klarna!
For more details Click Here!
ShopPay, PayPal, and Klarna are a great alternative to credit cards when it comes to finance options, and it works well with online purchases.
Choosing one of these alternative payment options means that you can receive your purchase right away, but you won’t have to pay for it in its entirety upfront.
Instead, you can pay for your purchase in monthly installments.
If you would like to cancel your order, please email us at Hello@Mycomfycouches.com with your request.
Due to our extremely fast shipping speed, this needs to be done within 24 hours of placing your order.
If you do not cancel your order within 24 hours, then it is no longer able to be canceled.
Yes! We offer replacement covers for both seat and back cushions with very affordable rates!
Check them out Here.
For your security, we do not take orders over the phone. Our site has special encryption to keep your information safe.
However, if you are having a problem ordering an item, you can email us at Hello@MyComfyCouches.com the item you wish to purchase and we can help you with any questions and send you an invoice directly if needed.
Yes! After you place your order, email us at Hello@MyComfyCouches.com and let us know the details of your request.
At checkout there is also a "Notes" section where you can leave us a message if you have a specific request.
Keep in mind that we need to be aware of your request before your order ships.
Once your order has shipped, we are not able to accommodate any holds.
Yes, our customizable system is entirely modular, and you can always add on to your cloud couch in the future.
You can buy extra pieces in the future if you need or want to. There are 3 pieces that make up a cloud couch... The Corner pieces, the Armless (middle) pieces, and the Ottoman pieces.
Our prices for the 3 different pieces are as follows:
Corner Pieces: $599.95
Armless Pieces: $549.95
Ottoman W/ Storage: $549.95
Also, if you want to add a Cloudsound System in the future, you can definitely do so.
Cloudsound System: $399.95
To place an order for any additional pieces:
1. Email us with your request at Hello@MyComfyCouches.com
2. Please provide us with your Order invoice or Order confirmation so we can confirm the correct fabric that you need.
3. We will send you an Invoice directly to your Email so that you can make the payment.
Then we will process your order and get your additional piece(s) shipped out to you and provide you with your tracking number.
Please be sure to request any changes within 24 hours of placing your order by sending an email to Hello@MyComfyCouches.com.
For changes requested beyond the initial 24-hour window, restocking fees may apply and the estimated arrival date for the order may change.
Yes, absolutely safe.
Your credit card information is transferred using the same 256-bit encryption and physical security that banks use.
This is highly unlikely!
Each piece has a small footprint and can easily be maneuvered prior to assembly!
